Slack is a popular team communication platform that allows users to send messages, share files, and integrate with various tools. Its channels and direct messaging features make team collaboration more organized and efficient, enhancing overall productivity.
Year Founded & Location
Slack is sold by Salesforce, which was founded in 2009. Salesforce is presently headquartered in San Francisco, USA.
Core Features
| Feature | Description | Feature Availability | Customization Options | Supported Platforms | Collaboration Features | Security Measures |
|---|---|---|---|---|---|---|
| Task Management | Manage tasks with integrations from other tools. | Free, Standard, Plus, Enterprise | High | Web, iOS, Android | Task integrations, Assignments | Data encryption |
| Project Tracking | Track project discussions and updates via channels. | Standard, Plus, Enterprise | Moderate | Web | Channels, Direct messages | Role-based access |
| Team Collaboration | Collaborate through chat, channels, and file sharing. | All plans | High | Web, iOS, Android | Channels, File sharing | Two-factor authentication |
| Custom Workflows | Create and automate workflows using integrations and bots. | Plus, Enterprise | High | Web | Workflow automation, Bots | Data encryption |
| Reporting & Analytics | Basic reporting through message analytics and integrations. | Plus, Enterprise | Low | Web | Message analytics, Usage reports | Secure data storage |
Languages Supported
Slack supports the following languages:
- English
- Spanish
- French
- German
- Japanese
- Korean
Pricing
| Plan | Price |
|---|---|
| Free | Free |
| Pro | $6.67 |
| Business+ | $12.50 |
| Enterprise Grid | Custom pricing |
Customer Support Options
- Help Center
- Community Forum
- Email Support
- 24/7 Priority Support (for paid plans)
- Dedicated Customer Success Manager (for Enterprise)
Slack Alternatives
Microsoft Teams, Google Chat, Zoom, Cisco Webex, Mattermost
Mobile App
Slack offers a mobile app available on both iOS and Android, providing key features for managing tasks on the go.
Slack User Reviews
Highly intuitive interface, excellent integration with third-party tools, limited features on the free plan, sometimes overwhelming with notifications, reliable customer support.
