OneDesk is a project management and helpdesk solution that combines project planning with customer support features. It provides teams with the tools to manage projects and customer interactions in a single platform.
Core Features
|
Feature
| Description
| Feature Availability
| Customization Options
| Supported Platforms
| Collaboration Features
| Security Measures
|
Tasks |
Creation & Assignment, Due Dates, Task Prioritization, To-Do Lists, Dependecies, Mass Updates, Drag & Drop, Recurring Tasks |
All plans |
High |
Web, iOS, Android |
Comments, @mentions |
Encryption, Permissions |
Projects |
Project Map, Calendar View, Views, Project Budgeting, Issue Tracking, Templates, Time & Expense |
All plans |
High |
Web, iOS, Android |
Comments, @mentions |
Encryption, Permissions |
Pricing
Plan
| Price
|
Free |
up to 5 users |
Pro |
$9/user/month |
Enterprise |
Contact for pricing |
OneDesk Alternatives
Trello, Wrike, Asana, Smartsheet, Teamwork
Customer Support Options
- Help Center
- Email Support
- Live Chat Support
- Webinars
Languages Supported
OneDesk supports the following languages:
Mobile App
OneDesk offers a mobile app available on both iOS and Android, providing key features for managing tasks on the go.
Year Founded & Location
OneDesk is sold by OneDesk, which was founded in 2009. OneDesk is presently headquartered in Montreal, Canada.
OneDesk User Reviews
Onedesk provides one stop solution to manage and gives services to your customer. Its an online tool which can keep record of all of your projects data streamlined. This tool should use be more user friendly dashboard. Rest everything is good in this app. Customer management, project management, data streamlining